Feedback software for UK care providers

What you said. What we did. What improved.

Turn feedback from residents, families and staff into action and show each person what changed. Your CQC evidence builds as you work.

Barclays Eagle LabsSussex Innovation

Request early access

We're onboarding UK care providers ahead of launch.

Listen. Act. Show what changed.

Most services collect feedback. Far fewer can show what changed because of it. Viewee keeps what happened next visible to families, staff and inspectors.

1
Collect
QR code, link, kiosk or staff capture. Anonymous if people prefer.
New feedback
“Mum says the lounge is noisy after tea.”
Family member · via QR code
Lounge · eveningToday 6:42pm
QR codeLinkKiosk
2
Spot the theme
Spot what keeps coming up before it becomes a complaint.
Themes this week
Evening noise levels4 mentions2
Visiting hours3 mentions1
Meal choices2 mentions1
Ranked by mentions, updated as feedback arrives
3
Act and close the loop
Give the next step an owner and close the loop with the person who raised it.
Loop closed
Quiet activity slot added after tea
Shared with everyone who mentioned evening noise
RPRavi P. · closed Tuesday
Evidence attachedDone

CQC's 'Listening to and involving people' quality statement: share feedback, act on it, tell people what's changed.

What launch partners get

Early access is limited to a small number of UK care providers, so each service gets proper support before general release.

A say in what we build

Fortnightly roadmap sessions, shaped by what your managers and care teams actually need.

Set-up done with you

Your forms built, services imported and team trained. Start listening in the first week.

Launch partner rate
£99per service, per month
Fixed for 12 months from launch.
Unlimited feedback, no per-response charges.
No set-up fee during beta.
Programme and innovation support from
Barclays Eagle LabsSussex Innovation

Questions before you join

Anything else, email support@viewee.co.uk and we'll reply.

We'll get in touch within 2 working days. We'll tell you whether there's a place and what getting started looks like.

Yes. Everything is hosted in the UK and encrypted, both in transit and at rest. We sign a data processing agreement with you before any real feedback comes in. Viewee Limited is registered with the ICO (ICO registration ZB685073).

About an hour to set up together. After that, a few minutes a week for a manager. Care teams only see the actions that are theirs.

Keep your survey. Viewee covers the other 51 weeks, so you can show you listen all year round, not just once.

Launch partners keep their rate. It stays fixed for the first 12 months from launch.

No. They can use a QR code, a link or a kiosk. Or a member of staff can note down what they say for them.

It's yours. We give you a full export, then delete everything when you ask.

No. Formal complaints stay where they are. Viewee helps you spot what keeps coming up before it turns into a complaint.

It goes to your safeguarding lead, through the process you already have. Viewee doesn't replace that.

Tell us. There's no long contract during early access, and we'll help you export your data.

Give every voice somewhere to go.

Join the waitlist and help shape how care listens.

Request early access